Who is a ticketing officer

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Correctional Officer. Private Investigator. Royal Canadian Mounted Police Officer. Marketing and Advertising. Brand Ambassador. Marketing Coordinator. Summer Camp Counsellor. Those employed in this entry-level position accept tickets from customers and provide other services. Most ticket agent jobs require an applicant to hold a high school diploma or GED, but do not require formal education beyond this.

However, a degree or postsecondary certificate in hospitality or a closely related field may give an applicant an advantage in getting hired.

Some employers prefer to hire candidates who have previous customer service or computer experience. Upon hire, ticket agents go through an on-the-job training program to learn about the company's policies and procedures, as well as how to use its computer system. The primary duty listed in an agent's ticketing job description is accepting tickets from passengers in airports, bus stations and train stations.

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