Since neither key works, I'm guessing it's the mechanism. The lock is only a little over 2 years old. It shouldn't be worn out already! It's a Schlage, which is a decent brand. Joined Dec 27, The legal purpose for a bump key is if you have lost your key to a lock, you get a bump key and then insert it jusssstttt enough and "bump" it hard.
The key will unlock, but you can break locks with this technique, apparently. The illegal purpose. Anywho, I'm sure that's not what happened, but it's where my mind went! You don't have any enemies? No one's been burgled in your neighborhood recently? Joined Jul 17, Amy said:. StitchesGr8Fan said:. Cold weather or long-term use may cause the actuator not to move the other components enough to lock or unlock the bolt. This video shows you how to find the faulty spring in an electronic Schlage keypad lock.
While battery life varies between smart lock, generally speaking batteries last anywhere from 6 to 9 months before expiring. Bottom line: use common sense as to how often you need to change and adjust access codes.
Most smart locks come with backup traditional keys, which can gain access the old-fashioned way. These are also used to rekey smart locks. On that note, you want to be sure that your backup key is in a place where you can easily access it at all times. Some ideal places include in your wallet, on a key ring with any other keys that you have and carry, and possibly even in a secure place in your car or garage.
Contact Great Valley Lockshop for your smallest electronic door lock repair needs or biggest home security projects. Give us a call at or get a free estimate online. You will want to know where those points of interference are. This Old House has a great tip: Put some chalk — lipstick also works — on the bolt before locking and unlocking it. You can also use these steps from Family Handyman to learn how to raise or lower the strike plates if your alignment is off by a larger margin.
Q3: Do you have to push, pull or lift your door to lock it? This can be caused by different things, and so there are a few possible corrections you can make. First, check to see if moving the bolt strike helps.
If your knob or lever also locks, it may help to move the latch strike as well. For example, if you have to lift your door to lock it, that could be a sign that your bolt or latch is hitting the bottom of the strike rather than extending fully into it. Use the steps above to adjust the strike. Trouble locking your door can also occur when worn or loose hinges cause your door to sag. Here are two options to correct this problem. You can replace the hinges so that they fit more securely on the door frame.
Or you can add shims under the hinges. If the bolt pocket is not deep enough or placed correctly, the bolt cannot extend fully, keeping your door from locking properly.
This can be corrected by enlarging the bolt pocket or changing the strike plate. Steven Steven I'm definitely thinking it's a low end lock. We've only lived in this house for a month, and we're the first to live in it.
Brand new build. My advice is always to go get a high-security deadbolt Medeco, Mul-t-lock — Steven. You're probably right. This is a rental, so it wasn't my call. I'm just wondering if I can fix it, or if I need to call someone. I just don't want the hassle of calling it in if it's fixable. If it's a new build, I'd call back the contractor. Contractor replaced it. Niall C. Keith Keith 11 1 1 bronze badge. It's a brand new house and a brand new lock.
We've only lived in this place a month. Lisa Lisa 11 1 1 bronze badge. Eli Bakk Eli Bakk 11 1 1 bronze badge. Hello, and welcome to Home Improvement. Thanks for the answer; keep 'em coming.
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